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Parnall Law Firm, LLC

Hurt? Call Bert.®

5.0 (7 reviews) |
Medical Malpractice Personal Injury
2155 Louisiana Blvd NE #8000, Albuquerque, NM 87110 English, Spanish
1999 Founded
15+ Attorneys
2 Practice Areas
50 States Licensed

About Parnall Law Firm, LLC

Hurt? Call Bert.® (Parnall Law Firm) Review – Personal Injury, Car Accident, Wrongful Death & Workers' Compensation Services Explained

Introduction

Hurt? Call Bert.®, the public-facing brand of Parnall Law Firm, is one of New Mexico's largest personal injury law firms. Based in Albuquerque, the firm focuses almost exclusively on helping individuals and families who have suffered injuries because of another person's negligence, recklessness, or intentional misconduct. Founded by attorney Bert Parnall, the firm has represented more than 9,000 clients, recovered over $500 million in settlements and verdicts, and has more than 27 years of experience representing injury victims across New Mexico.

Unlike general practice firms that divide their attention among multiple legal disciplines, Hurt? Call Bert.® dedicates its resources almost entirely to personal injury law, allowing its attorneys to develop significant experience handling complex accident claims, catastrophic injury cases, wrongful death lawsuits, workers' compensation matters, and Social Security Disability claims. The firm's mission is straightforward: help injured people recover physically, emotionally, and financially while holding negligent individuals and companies accountable.

Throughout its website, the firm emphasizes compassion, aggressive advocacy, and accessibility. Clients are offered free consultations, contingency-fee representation, and a legal team committed to handling insurance negotiations and litigation so injured individuals can focus on recovery instead of paperwork and legal disputes. The firm's branding, "Hurt? Call Bert.®," reflects its goal of making legal help immediately recognizable for accident victims throughout New Mexico.

This review explains what Hurt? Call Bert.® is about, the legal services it provides, and why it has become one of New Mexico's best-known personal injury law firms.

What Is Hurt? Call Bert.®?

Hurt? Call Bert.® is the consumer brand for Parnall Law Firm, a New Mexico personal injury practice dedicated to representing people injured through negligence. Rather than serving corporations or insurance companies, the firm exclusively represents injured individuals and their families.

According to the firm's website, its attorneys handle a wide variety of injury-related matters while maintaining a client-first approach centered on communication, preparation, and results. Over nearly three decades, the firm has grown into one of the state's largest injury practices while continuing to focus on helping local communities throughout New Mexico.

Its principal practice areas include:

  • Personal injury
  • Car accidents
  • Truck accidents
  • Motorcycle accidents
  • Bicycle accidents
  • Pedestrian accidents
  • Slip and fall accidents
  • Wrongful death
  • Nursing home abuse
  • Workers' compensation
  • Social Security Disability
  • Catastrophic injury claims

The firm's mission can be summarized as protecting injured victims, maximizing financial recovery, and helping clients rebuild their lives after serious accidents.

Personal Injury Representation

Personal injury law is the foundation of the firm's practice.

Personal injury claims arise when someone suffers physical, emotional, or financial harm because another person or organization acted negligently.

The attorneys at Hurt? Call Bert.® assist clients with:

  • Investigating accidents
  • Gathering evidence
  • Working with medical providers
  • Negotiating with insurance companies
  • Filing lawsuits
  • Preparing cases for trial when necessary

Compensation in a successful personal injury case may include:

  • Medical expenses
  • Future treatment costs
  • Lost wages
  • Loss of future earning capacity
  • Pain and suffering
  • Emotional distress
  • Permanent disability damages

The firm emphasizes that every case is different, requiring individualized legal strategies rather than standardized settlement approaches.

Car Accident Lawyers

Motor vehicle accidents represent one of the firm's busiest practice areas.

Car accidents often create immediate financial hardship due to emergency medical treatment, vehicle damage, lost income, and long-term rehabilitation.

Hurt? Call Bert.® represents clients injured in:

  • Rear-end collisions
  • Head-on crashes
  • Distracted driving accidents
  • Speed-related accidents
  • Multi-vehicle collisions
  • Drunk driving crashes

The attorneys investigate police reports, witness statements, crash scene evidence, vehicle damage, and medical documentation while negotiating with insurance companies to pursue full compensation.

The firm's published case results include numerous significant recoveries involving automobile collisions, including seven-figure settlements in appropriate cases.

Truck Accident Litigation

Commercial truck accidents frequently produce catastrophic injuries because of the size and weight of commercial vehicles.

Truck accident litigation often involves multiple potentially responsible parties, including:

  • Truck drivers
  • Trucking companies
  • Fleet owners
  • Maintenance providers
  • Cargo loading companies
  • Commercial insurers

The firm's legal team investigates driver logs, maintenance records, federal trucking regulations, and accident reconstruction evidence to determine liability. Truck accident cases often require substantial investigation because commercial transportation companies typically have significant insurance coverage and experienced legal defense teams.

Motorcycle Accident Representation

Motorcyclists frequently suffer severe injuries because motorcycles provide limited physical protection during collisions.

Common injuries include:

  • Traumatic brain injuries
  • Spinal cord injuries
  • Broken bones
  • Severe road rash
  • Internal injuries
  • Permanent disabilities

Hurt? Call Bert.® represents injured riders by gathering evidence demonstrating driver negligence while challenging unfair assumptions sometimes made against motorcyclists during insurance investigations.

Bicycle & Pedestrian Accident Claims

The firm's practice also includes representation for bicyclists and pedestrians injured by negligent motorists.

Pedestrian and bicycle accidents often result in life-changing injuries because victims have virtually no physical protection.

The attorneys help clients pursue compensation for:

  • Hospital expenses
  • Rehabilitation
  • Lost income
  • Long-term treatment
  • Pain and suffering
  • Permanent disability

The firm works to establish driver negligence while protecting the rights of vulnerable road users.

Slip and Fall & Premises Liability

Property owners have legal responsibilities to maintain reasonably safe premises.

Hurt? Call Bert.® handles premises liability cases involving:

  • Slip and fall accidents
  • Unsafe walkways
  • Dangerous flooring
  • Negligent maintenance
  • Hazardous commercial properties

Premises liability cases require proof that a property owner knew or reasonably should have known about a dangerous condition but failed to correct it or provide adequate warning.

The attorneys investigate maintenance records, inspection reports, photographs, surveillance footage, and witness testimony to build these claims.

Wrongful Death Representation

Wrongful death litigation represents one of the firm's most emotionally significant practice areas.

Families may pursue compensation after losing loved ones due to negligence involving:

  • Motor vehicle accidents
  • Truck collisions
  • Drunk driving
  • Dangerous property conditions
  • Other preventable incidents

The attorneys seek damages that may include:

  • Funeral expenses
  • Financial support losses
  • Loss of companionship
  • Emotional suffering
  • Other legally recoverable damages

The firm's website highlights several multi-million-dollar wrongful death recoveries while emphasizing compassionate representation for grieving families.

Nursing Home Abuse

The firm also represents elderly individuals and families affected by nursing home abuse or neglect.

These matters may involve:

  • Physical abuse
  • Neglect
  • Inadequate medical care
  • Unsafe facility conditions
  • Preventable injuries

The attorneys work to protect vulnerable residents while seeking accountability from negligent facilities and caregivers.

Workers' Compensation

Beyond traditional personal injury litigation, Hurt? Call Bert.® assists injured employees through its workers' compensation practice.

Workers' compensation services may include:

  • Workplace injury claims
  • Benefit disputes
  • Medical treatment issues
  • Permanent disability claims
  • Appeals

The firm notes that workplace injuries can significantly disrupt both finances and health, making experienced legal guidance particularly valuable.

Social Security Disability

The firm's website also lists Social Security Disability as one of its practice areas.

Individuals who become unable to work because of disabling medical conditions often face complicated application and appeals procedures.

The attorneys assist clients seeking disability benefits by helping navigate the administrative process and addressing claim denials where appropriate.

Catastrophic Injury Cases

Hurt? Call Bert.® frequently represents clients suffering catastrophic injuries.

According to the firm's injury resources, these may include:

  • Traumatic brain injuries
  • Spinal cord injuries
  • Paralysis
  • Severe fractures
  • Internal organ damage
  • Burns
  • Permanent disfigurement

Catastrophic injury litigation often requires extensive medical evidence, life-care planning, vocational analysis, and expert testimony to calculate future medical expenses and lifelong financial losses.

Investigation & Trial Preparation

One characteristic repeatedly emphasized throughout the firm's website is thorough case preparation.

The attorneys conduct detailed investigations by collecting:

  • Police reports
  • Medical records
  • Witness interviews
  • Expert opinions
  • Accident reconstruction evidence
  • Financial documentation

Although many personal injury claims settle through negotiation, the firm prepares cases as though they may ultimately proceed to trial, strengthening its position during settlement discussions.

Client Experience & Firm Philosophy

Throughout its website, Hurt? Call Bert.® consistently emphasizes five core values:

  • Team
  • Talent
  • Truth
  • Tenacity
  • Triumph

These values guide how attorneys, paralegals, and support staff collaborate while representing clients. The firm highlights teamwork, ethical conduct, persistence, and a commitment to achieving successful outcomes for injured individuals.

The firm also offers:

  • Free consultations
  • Contingency-fee representation
  • Direct communication
  • Compassionate legal support
  • Extensive client resources

Because clients generally pay attorney fees only if compensation is recovered, accident victims can pursue legal claims without significant upfront financial obligations.

Strengths of Hurt? Call Bert.®

Several strengths distinguish the firm's practice:

  • More than 27 years representing injury victims
  • Over 9,000 clients represented
  • More than $500 million in settlements and verdicts reported by the firm
  • Exclusive focus on personal injury law
  • Strong truck accident and wrongful death experience
  • Workers' compensation and Social Security Disability services
  • Free consultations
  • Contingency-fee representation
  • Trial-ready legal strategies
  • More than 1,000 five-star Google reviews highlighted by the firm

Potential Limitations

From a review perspective, Hurt? Call Bert.® intentionally concentrates on injury-related legal services. Individuals seeking representation in areas such as divorce, estate planning, immigration, bankruptcy, criminal defense, or business law would generally need another firm. Additionally, the practice is focused on New Mexico law and primarily serves clients with claims arising within the state.

Who Should Consider Hurt? Call Bert.®?

The firm may be particularly well suited for:

  • Car accident victims
  • Truck accident victims
  • Motorcycle accident victims
  • Bicycle and pedestrian accident victims
  • Slip and fall victims
  • Families pursuing wrongful death claims
  • Nursing home abuse victims
  • Injured workers seeking workers' compensation
  • Individuals applying for Social Security Disability benefits
  • New Mexico residents needing experienced personal injury representation

Final Verdict

Hurt? Call Bert.®, the public brand of Parnall Law Firm, has established itself as one of New Mexico's leading personal injury practices by concentrating exclusively on helping accident victims and their families. With more than 27 years of experience, over 9,000 clients represented, and reported recoveries exceeding $500 million, the firm offers broad experience in car accidents, truck collisions, motorcycle crashes, catastrophic injuries, wrongful death litigation, workers' compensation, and Social Security Disability matters. Its emphasis on thorough investigation, contingency-fee representation, compassionate client service, and trial-ready advocacy makes Hurt? Call Bert.® a strong choice for individuals seeking experienced personal injury representation throughout New Mexico.

 
 
 
 

Practice Areas

Medical Malpractice
Personal Injury

Key Attorneys & Partners

Bertrand "Bert" Parnall

Founder & CEO

Bar Admission:

Greg Abel

Managing Attorney

Bar Admission:

Brian Murray

Lead Attorney

Bar Admission:

Nicholas J. Trost

Lead Attorney

Bar Admission:

Aimee Martuccio Whitsell

Lead Attorney

Bar Admission:

Una Campbell

Lead Attorney

Bar Admission:

Mark Bennett

Attorney

Bar Admission:

Shawn Spencer

Attorney

Bar Admission:

David Link

Attorney

Bar Admission:

Logan Wexler

Attorney

Bar Admission:

Rob Johnson

Attorney

Bar Admission:

Eugene Cunningham

Attorney

Bar Admission:

Drew Larkin

Attorney

Bar Admission:

Olivia Mooney

Attorney

Bar Admission:

Rosario Vega Lynn

Attorney

Bar Admission:

Kyle Malone

Attorney

Bar Admission:

Bethany Peterson

Attorney

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Awards & Recognition

Best Lawyers®

Best Lawyers in America Recognition

Super Lawyers®

New Mexico Super Lawyers Selection

Martindale-Hubbell®

AV Preeminent & Distinguished Attorney Ratings

National Trial Lawyers

Top Trial Lawyers Recognition

National Board of Trial Advocacy (NBTA)

Board Certified Trial Attorney Recognition

Client Reviews

7 reviews
Denise Suzanne
January 1970
Google Maps

"Attorney Rob Johnson represented me on a case where I was t-boned by a distracted driver who ran a red light. Luckily, it was downtown where they have cameras, so the driver was cited. Rob, assisted by Case Manager Rene Grier, basically performed miracles. Once he got one company to agree to their maximum coverage he then took another route and pursued the other insurance company for their max in this case. They refused many times but due to his calm and professional persistence, they finally agreed. His expertise and his quiet mannerism coupled with his knowledge, amazing background, and extreme patience should be applauded. He is very easy to work with, he responded quickly to any messages, and he kept me updated throughout the process. Rene was very professional and helped streamline the whole procedure. She kept me up to speed all the way through. I thank you both for an outcome that exceeded my expectations. I will surely recommend you for anyone needing your services in the future. ...Denise Suzanne Montoya 🌺"

Greg Abate
January 1970
Google Maps

"My experience with Parnall Law has been excellent. From start to finish, they handled my case with care, precision, and professionalism. They consistently kept me informed throughout the process and encouraged me to ask questions, which made me feel confident and supported every step of the way. Working with Attorney Logan Wexler and his team was truly a pleasure. They showed genuine concern for my well-being, ensured my injuries were taken seriously, and secured fair compensation in a timely manner. Sincerely, Greg Abate International Jazz Artist"

Nick Kuhn
January 1970
Google Maps

"My name is actually Angela Longobardi (using my fiance's account) ... My daughter and I were in a pretty rough car wreck - other driver's fault by the way - and I decided to give this law firm a call today.. Ciara Contreras is the woman I spoke with and she was fabulous.. she was very informative and very professional and kind... She also connected with me on a human level and it made the phone call even better! So far so good! But Ciara Contreras is absolutely wonderful! 😁❤️"

Freddie Lopez
January 1970
Google Maps

"I had an excellent experience thanks to Robin and Aimee. They both did an amazing job handling my case from start to finish. Their professionalism, communication, and attention to detail really stood out, and they made the entire process smooth and stress-free. I truly felt supported every step of the way. I highly recommend working with them if you want a team that genuinely cares and delivers great results!"

nikijin hime
January 1970
Google Maps

"I was involved in a terrible accident caused by a drunk driver who had no license, no insurance, and who fled the scene. He was later caught and brought back, but the situation left me overwhelmed and unsure where to turn. I called multiple attorneys in Farmington, New Mexico, hoping for help, but every single one turned me down. I was told my only option was a civil suit that would take years and cost a lot of money. I felt completely helpless. While driving one day, I saw a Parnall Law billboard and decided to make one more call — and I’m so grateful I did. I explained my situation and how many attorneys had refused to take my case. Instead of turning me away, they immediately told me they would look into it. From that moment on, everything changed. The team at Parnall Law was helpful, informative, and truly went above and beyond. For the first time since the accident, I felt hopeful. They made it clear that they cared about me, my situation, and my future. They communicated clearly, kept me updated, and handled my case with genuine compassion and professionalism. Thanks to their hard work, dedication, and refusal to give up on me, my case had a great outcome. I am incredibly grateful for Brian and the entire Parnall Law team for taking such great care of me. Excellent law firm — professional, responsive, and effective. HIGHLY recommended. Thank you, Parnall Law, for everything you’ve done. I truly appreciate all your help."

Karen Herrera
January 1970
Google Maps

"Nick and JaNeisha did a great job to fight for the best possible settlement for me. They’re both knowledgeable and professional and kept me apprised of the process as they worked through it. My questions were answered timely. I am overall pleased with the outcome of my case. There’s no way I would have faired better without them. Thank you for having my back!"

M A
January 1970
Google Maps

"I had an incredible experience with this law firm. From the very first consultation, their professionalism and deep understanding of my case stood out. Once my case was assigned to Robin Niklinski i was kept informed every step of the way, and I felt completely supported. The settlement was everything I hoped for and then some, they took the case all the way to the end handling all the bills and details. They truly did their work, and I couldn’t be more grateful. Highly recommend! My case Manager was Robin Niklinski and my bills was handled by Ariel! Cant thank you both enough! Ps: please avoid Steven Chavarria as your case manager."

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Frequently Asked Questions

An experienced personal injury lawyer brings a knowledgeable perspective to the process of negotiating with insurers and settling an injury claim. Based on years of experience handling similar claims, an attorney will have a sense of the fair value of your injury claim. Most accident victims are uncertain what their claim is worth. An attorney will analyze the facts of your case and provide guidance about whether an insurer’s settlement offer is reasonable based on the specifics of your case. If you have never dealt with a claim before, it may be difficult for you to know whether an offer is fair on your own. The insurance company will have lawyers advising its staff during the settlement process. Having a New Mexico attorney on your side and looking out for your interests evens the playing field. Insurance companies want to avoid going to court. The insurance company may agree to a higher settlement in order to avoid litigation if you have a lawyer advocating for you. If you do not have legal representation, you will be at a disadvantage in dealing with the insurance company.

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